MayoACCESS

The following topics provide detailed information about the MayoACCESS application.

Downtime Process

In the event of an outage please follow your regular downtime processes.

  • If MayoACCESS is down for an extended period, please send batch sheets from your internal system or wait for MayoACCESS to become available.
  • If your internal system is down, orders may be placed manually in MayoACCESS or held until your system is available.
  • The downtime form should be used if MayoACCESS ordering application and your system are both unavailable.

Downtime Form

Note: Print the downtime form in advance so that you can use it even if the internet is not available.

Training Modules

Modules
Record of Viewing
Ordering a Test PDF Print
Closing a Batch PDF Print
Searching for
Patient Results		 PDF Print

Overview, Installation, and Setup

Quick Reference

User's Guide

View the complete user's guide or view individual topics:

Complete User's Guide (approx. 146 pages)

  1. Getting Started
  2. Accessing the Directory of Services
  3. Ordering Supplies
  4. Managing Patient Information
  5. Ordering a Test
  6. Managing Test Orders
  7. Batching Test Orders
  8. Printing Specimen Labels
  9. Handling Specimens
  10. Managing Test Results
  11. Printing Reports
  12. Administering MayoACCESS
  13. Resolving InfoLink Issues
  14. Frequently Asked Questions (FAQ)
  15. Tips and Best Practices
  16. Troubleshooting
  17. Glossary