A clearer path through a difficult diagnosis - Insights

The fourth episode of “Life of a Specimen” video series explores the diagnosis enabled by antibody testing on Joy Carol’s cerebrospinal cord fluid and how her test result illuminated a path forward.

Memorial Day Specimen Shipping Alert - Insights

Due to the Memorial Day holiday (recognized on Monday, May 26), Mayo Clinic Laboratories' specimen pickup and delivery schedules will be altered. To ensure that your specimen vitality and turnaround times are not affected, please note the...

Revolutionizing Endometrial Cancer Diagnostics - Insights

Endometrial cancer affects thousands annually and ranks as the fourth most common cancer among women in the United States. At the forefront of innovative discoveries in endometrial cancer diagnostics are Mayo Clinic's Department of...

Embracing Diversity, Equity, and Inclusion in Every Identity - Insights

This month's episode of Lab Medicine Rounds, Justin Kreuter, M.D. speaks with Monica Ibarra, M.S., about the essential role of diversity, equity, and inclusion in healthcare and beyond.

Management Madness: Slam Dunk for Succession Planning - Insights

Effective succession planning starts with a strong focus on leadership development and talent management. Leaders are essential in coaching, mentoring, and creating opportunities that help staff grow, ensuring a robust pipeline of future...

A journey to diagnosis: One patient's story of resilience and hope - Insights

For many, the path to a correct diagnosis can be long and filled with uncertainty. This story highlights the resilience and determination of one patient who navigated a complex medical journey to find answers and hope at Mayo Clinic. The...

5 Tips for Effectively Surveying Lab Customers - Insights

Surveys are crucial for strengthening laboratory operations. Get insights for how to make them as effective as possible.

Roles, Goals, and Communication: Launching an Outreach Program - Insights

In this episode of Mayo Clinic Laboratories’ “Leveraging the Laboratory” podcast, host Jane Hermansen, outreach manager at Mayo Clinic Laboratories, is joined by colleagues Ellen Dijkman Dulkes and Brianne Newton to discuss building an...

Three core elements of exceptional customer service - Insights

Excellent customer service flows from three foundational elements: organizational alignment, engaged employees, and the right systems and facilities.

5 Steps to Improve Communication in Laboratory Outreach - Insights

Communication is a critical component of success. Laboratory outreach leaders can foster truly effective communication with five simple steps.