Autoimmune Myelopathy - Insights

This “Specialty Testing” webinar will describe the clinical, radiologic, and serologic characteristics of autoimmune myelopathies and their mimics.

They Did "WHAT?!" Capturing Patient Experience to Increase Patient Satisfaction - Insights

This “Phlebotomy” webinar will discuss how a patient’s “experience” is the entirety of all the interactions that person has had within the health care system. Each member of a health care team plays a role in enhancing patient satisfaction,...

Legal Updates in Phlebotomy - Insights

This "Phlebotomy" webinar will provide an update of litigation trends affecting phlebotomists.

Introduction to Cost of Quality in the Laboratory - Insights

This "Phlebotomy" webinar will provide an introduction to cost of quality. The main components of the presentation will include discussions on the cost of attaining quality and the cost of poor quality.

Phlebotomy COVID-19 Process - Insights

This “Phlebotomy Webinar” will focus on the role of the phlebotomist and the changes adapted to provide service safely to COVID positive patients in different service areas (ED, ICU vs General floors).

Pediatric Phlebotomy with Pain Management: Creating an Optimal Experience - Insights

This “Phlebotomy” webinar reviews: Having a medical procedure or a lab draw can be fearful for children. Even if it is their first time or they have had a bad past experience, there are ways to make these procedures easier for children.

Capillary Puncture vs. Venipuncture: Advantages and Limitations to Using Capillary Blood - Insights

This “Phlebotomy Webinar” will review the physiologic differences between capillary and venous blood, and discuss advantages and limitations to each specimen type.

Using Phlebotomy Quality Metrics to Improve Patient Care - Insights

This “Phlebotomy Webinar" will discuss the what and why of quality metrics and indicators and how to determine which indicators to monitor.

Improved Diagnosis of Necrotizing Autoimmune Myopathy by Combinatorial Immune Assays - Insights

This “Specialty Testing” webinar will discuss the diagnosis, pathological understanding, and current best treatment options for necrotizing autoimmune myopathy.

Tips & Tricks for Difficult Sticks - Insights

This "Phlebotomy webinar" focuses on the origins of difficult collections and the situations that result in them.