Lab Medicine Rounds Archives - Page 4 of 11 - Insights

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Customer Service: Information Exchange - Insights

This month’s microlearning shares the Elicit – Provide – Elicit framework for exchanging information in a collaborative way.

Creating an inclusive workplace: Addressing microaggressions - Insights

This month's microlearning discusses the importance of understanding microaggressions and provides practical strategies to address and prevent them from happening within the workplace.

Continuous Improvement: Kaizen Events - Insights

This month's microlearning delves into how laboratories can leverage kaizen events to seize continuous improvement opportunities. Questions? Contact

Customer Service: Green and Red Dot Experiences - Insights

This month’s microlearning discusses the various types of customers a laboratory encounters and explains the importance of creating green dot experiences for them.

Psychological Safety - Insights

This month's microlearning explores the significant impact of psychological safety on employees in the workplace.

Leveraging the Laboratory Archives - Insights

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Billing, Coding, and Payment Updates for 2024 - Insights

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Building Blocks for a Successful Contact Center - Insights

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Lab Medicine Rounds Archives - Page 5 of 11 - Insights

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