Lab Medicine Rounds Archives - Page 8 of 11 - Insights

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Lab Medicine Rounds Archives - Page 9 of 11 - Insights

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Customer Service: Information Exchange - Insights

This month’s microlearning shares the Elicit – Provide – Elicit framework for exchanging information in a collaborative way.

Creating an inclusive workplace: Addressing microaggressions - Insights

This month's microlearning discusses the importance of understanding microaggressions and provides practical strategies to address and prevent them from happening within the workplace.

Lupus: Novel Testing for Assessment and Treatment - Insights

The following cases are designed for healthcare professionals interested in understanding the assessment and treatment options for patients with systemic lupus erythematosus disease.

Everyone Has Mental Health - Insights

This month's microlearning delves into the understanding that everyone experiences mental health, highlighting key indicators to watch for and effective strategies for support.

Psychological Safety - Insights

This month's microlearning explores the significant impact of psychological safety on employees in the workplace.

Customer Service: Green and Red Dot Experiences - Insights

This month’s microlearning discusses the various types of customers a laboratory encounters and explains the importance of creating green dot experiences for them.

Emotional Intelligence - Insights

This month’s microlearning discusses the importance of emotional intelligence, including how to understand, use, and manage your emotions to enhance communication, reduce stress, and build stronger relationships in the workplace.

Billing, Coding, and Payment Updates for 2024 - Insights

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