The Phlebotomy Resource Page is a compilation of on demand content, presentations, and other phlebotomy-related education.
Solutions for Common Service Recovery Challenges - Insights
Despite our best efforts, customer service failures do happen, but good service recovery tools can turn failures into positive customer experiences.
5 Steps to Improve Communication in Laboratory Outreach - Insights
Communication is a critical component of success. Laboratory outreach leaders can foster truly effective communication with five simple steps.
Learn more about educational offerings available to primary clients of Mayo Clinic Laboratories.
A repository of Phlebotomy related education.
Five Steps to Optimizing Your Outreach Test Menu - Insights
With changes in technology, medical practice, and market trends, and the expansion of health system services, the laboratory test menu can be ever in flux. It is essential that the laboratory test menu keeps up with trends, remaining...
Managing patient expectations for home specimen collection - Insights
When patients are tasked with collecting specimens at home, the procedure can require special timing, collection steps, or storage conditions. If these aren’t clearly communicated to the patient beforehand, it can lead to confusion and...
MCL Chromosomal Microarray Testing Prenatal Information MC1235196
MCL Chromosomal Microarray Testing Prenatal Information Complete print Chromosomal Microarray Prenatal Products Conception Information Reset Form Instructions accurate interpretation reporting
MCL Primary Ciliary Dyskinesia Genetic Testing Patient Information MC1235297
MCL Primary Ciliary Dyskinesia Genetic Testing Patient Information Complete print Reset Form Primary Ciliary Dyskinesia Genetic Testing Patient Information Instructions Accurate interpretation reporting genetic results
MCL Congenital Disorders of Glycosylation Patient Information MC1235293
MCL Congenital Disorders Glycosylation Patient Information Complete print Reset Form Congenital Disorders Glycosylation Patient Information Instructions Complete information Send paperwork